Customer Service Call Center/Technical Support Specialist

Firefly is currently seeking highly motivated, ambitious, and driven candidates responsible for troubleshooting embedded software systems for RV (Recreational Vehicles) and some Marine. We are looking for someone with a sense of humor. Would be working with many customers over the telephone. Must be able to resolve their issues. Phone experience is helpful, but we are willing to train the right candidate.

• Ability to multitask and complete paperwork in a timely manner
• Ability to listen through a conversation and pull out important information
• Must be flexible, able to adjust to change, able to follow up with customer when needed
• Accept Humor and sarcasm from team and be also be able to participate if desired

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Programmer (Embedded Software-Multiplex)

Firefly is a multinational company currently seeking highly motivated, ambitious, and driven candidates. This is an entry-level programming position responsible for programming electrical control systems and touchscreens for RV (Recreation Vehicles), and some Marine. This position is specialized, so we will fully train a successful candidate.

As a multiplex programmer, you will primarily work on projects independently, but will be encouraged to collaborate with team members to provide the customer with a system that meets or exceeds all requirements.

• Flexibility and ability to manage multiple projects in a fast-paced atmosphere
• Ability to accept input on how code is written or how UI is implemented from manager and other colleagues
• Ability to write clear, concise documentation
• Excellent communication and interpersonal skills
• Self-motivation to meet deadlines

Please include the following in your correspondence:

• The title of the job you are applying for
• How you heard about this open position
• Attached resume and any other related documents
• Valid contact information
• Any GitHub or other repository links

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Mobile App Developer (Entry Level)

We are currently seeking highly motivated, ambitious, and driven candidates. This is an entry-level programming position responsible for programming configuration JSON files that our mobile apps load to control RV (Recreation Vehicles), and some Marine.

• Flexibility and ability to manage multiple projects in a fast-paced atmosphere
• Self-motivation to meet deadlines
• Ability to accept input on how code is written or how UI is implemented from manager and other colleagues
• Ability to write clear, concise documentation
• Excellent communication and interpersonal skills

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AV Software Engineer

We are currently seeking highly driven candidates looking to start a career in software development for Audio and Video devices. Someone who is willing to go the extra mile to provide our customers with great software. As a Software Engineer, you will work in a small team that is very collaborative, and team based. Along with team projects, you will be given individual projects assigned by the team manager. This position requires doing all facets of development, coding, testing, implementation, and support. Some software development experience is preferred.

• Strong interest in Audio/Video, Home Theater, or Pro Audio
• Technical knowledge preferred in HTML, Ionic, Linux, CSS, Git environment, JavaScript, Angular JS, JSON, and React JS
• Being reliable and flexible
• Adhering to company programming standards
• Being able to accept input on how code is written or implemented from team lead, manager, and other colleagues
• Ability to write clear, concise documentation
• Excellent communication and interpersonal skills

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Field Technician/Troubleshooter (Software Troubleshooter)

Field Applications Engineer is involved in providing technical support for Firefly products. We are looking for someone who enjoys humor as well as the job. They will travel to various locations, mainly in Elkhart and LaGrange County areas, to assist RV manufacturing facilities. The majority of our assistance needed will be troubleshooting Hardware, Wiring, and Programming. They will also assist in training Manufacturers on the installation of our products.

• Possess knowledge of electrical RV components and interfacing applications
• Humor is a requirement
• Ability to be professional with our customers
• High attention to detail
• Be adaptable to change
• High attention to detail
• Valid Driver’s License
• Driven to succeed within a team environment and working individually

Apply Now »